Game does not run on one Windows 7 machine
Posted: Mon Apr 04, 2016 9:18 am
Hi!
I've distributed a game for Windows and up to now, it's only failed to execute on one machine with Windows 7. The machine is around 6-8 years old (I don't remember exactly). The problem is that upon double-clicking the .exe, nothing happens. The window where the executable resides gets frozen (although the machine continues working) and if I open the Task Manager, I can see the process is there.
I've tested the game on other machines (one running Windows 7 as well), and it works perfectly. Anyone has ever experienced this? Can it be related to an antivirus preventing the program to be launched? Do you think it is related to the OS, or the graphic card drivers? Unfortunately, I have no access to the machine right now so I cannot give more details about the graphic card model, but I will as soon as I can.
Thanks.
FM
I've distributed a game for Windows and up to now, it's only failed to execute on one machine with Windows 7. The machine is around 6-8 years old (I don't remember exactly). The problem is that upon double-clicking the .exe, nothing happens. The window where the executable resides gets frozen (although the machine continues working) and if I open the Task Manager, I can see the process is there.
I've tested the game on other machines (one running Windows 7 as well), and it works perfectly. Anyone has ever experienced this? Can it be related to an antivirus preventing the program to be launched? Do you think it is related to the OS, or the graphic card drivers? Unfortunately, I have no access to the machine right now so I cannot give more details about the graphic card model, but I will as soon as I can.
Thanks.
FM